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13/05 Pankaj Saroj
Senior Human Resource at InstaTalent

Views:6 Applications:11 Rec. Actions:Recruiter Actions:3

Manager - Business Development - BPO (5-10 yrs)

Pune Job Code: 213179

Roles & Responsibilities : 

- Develop a thorough understanding of VSynergize services, customer categories & competitors

- Maintain a healthy sales pipeline through outbound.

- Reachout to inbound leads in a timely fashion and pitch for a discussion. Customize the sales pitch according to the prospects and the situation.

- Responsible for closures for the accounts assigned to you. Prepare well for the demos. Take feedback from the peers. Handle objections raised by the client independently.

- Ensure that all the activities are updated in CRM.

- Provides management and support for new business pipeline development, in consultation with HOD;

- Provides input into bid/no-bid decisions and updates and maintains the pipeline tracker for the assigned practice

- Serves as primary BD liaison for vertical.

- Coordinates closely with technical teams in all aspects of capture and proposal processes

- Leads data analysis, reporting, and knowledge management to inform business development strategy and operations

- Conducts long-term and short-term strategic research that informs the growth strategy of the assigned Practices and/or regions

- Manages a database of clients, setting up meetings and facilitating relationships

- Maintains new business pipelines, resources, tools

- Supports training program to build the capacity of business development across the division

- Develop and cultivate relationships with clients, delivery and account management teams, technical specialists, subject-matter experts, and analysis of proposals and business development strategy within the practice

- Be prepared to lead a team as and when required

- Graduate (minimum) with 5+ years of experience in BPO sales.

- Keen on building a long-term career in BPO/BPM Inside Sales.

- Excellent written and verbal communication skills.

- Ability to think on the feet and handle sales objections.

- Have inherent respect for processes and are diligent in keeping their CRMs updated.

- Prior Experience in roles like inside and consultative Sales in BPO / outsourcing industry

- Demonstrated experience and success in all aspects of the entire sales cycle, including proposal, negotiation and payments.

- Demonstrated leadership and organizational skills with excellent verbal, writing, negotiation and effective interpersonal communication.

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