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23/12 Ritesh Singh
Operation Head- Recruitment at HyrEzy Talent Solution

Views:45 Applications:23 Rec. Actions:Recruiter Actions:7

Manager - B2C/Inbound Sales - Tourism (1-2 yrs)

Bangalore Job Code: 305392

About company :


- We are an experiential tourism company offering varied recreational experiences to domestic and international tourists, primarily located in urban centres of India. Disrupting the hospitality market in India with alternate accommodation and differentiated experiences, we are passionate about bringing rich experiences around camping to India - hygienic stays, outdoor activities, music, bonfires, hikes, and lots of stories and fun.

Our current regular offerings include :

- Lakeside Camping and Bonfire

- DIY All-you-can-eat Barbecues

- Hike amidst Nature Trails

- Live Band performances

- Hidden waterfall treks in monsoons

And many more

- While we are based near Mumbai and Pune today, we are bringing happiness to Namma Bengaluru and other parts of India soon!

Position Overview :

- As a B2C Sales Manager, your primary responsibilities will revolve around effectively handling inbound inquiries and leveraging various communication channels for sales conversion.

Position : B2C Sales Manager- Inbound (Work from office)

Experience : 1-2 Years

6 days working

- Timing : 10.30 am to 6.30 pm

- Interview process : 2 round (Virtual)

- Office Address : JP NAGAR, BANGALORE

Key Responsibilities :

Inbound Calls : Handle incoming calls from prospective customers, providing product information, addressing inquiries, and guiding them through the sales process.

Tech-Generated Inquiries : Manage inquiries generated through our website, chatbots, and other tech-based systems. Respond promptly and assist potential customers in their decision-making process.

WhatsApp API Calls : Utilize WhatsApp API for sales inquiries, ensuring timely and informative responses.

Product Knowledge : Develop a deep understanding of our products/services and stay updated on any new offerings or changes.

Sales Conversion : Engage with customers effectively, identifying their needs, and offering tailored solutions to convert inquiries into sales.

Customer Relationship : Build rapport with customers, fostering long-term relationships and customer loyalty.

Sales Reporting : Maintain accurate records of inbound inquiries, responses, and conversions. Provide regular reports on performance and trends.

Qualifications :

- Bachelor's degree.

- 1-2 years of inbound sales experience, with a proven track record of successful conversions.

- Customer-centric mindset with a passion for delivering exceptional service.

- Proficiency in handling inbound/outbound calls and using communication tools like WhatsApp API.

- Strong communication and interpersonal skills.

- Tech-savvy and adaptable to new communication platforms and technologies.

Benefits :

- Opportunity to work with enthusiastic entrepreneurs and outdoor enthusiasts.

- A steep learning curve in a dynamic and exciting industry.

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