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28/11 Shylaja
Account Manager at Classic Search P Ltd

Views:373 Applications:74 Rec. Actions:Recruiter Actions:5

Manager - After Sales - Automotive (7-15 yrs)

Bangalore Job Code: 54863

- Responsible for AFTER SALES activities of the Region.

- To ensure zero pending customer complaints in the region

- Documentation,Warranty parts, Insurance,

- Conducting free service camps / operator meets / customer meets to understand the ground reality of product performance and to understand the customer needs.

- 'To identify training needs of dealership technicians and to send them for training to respective training centres.

- To obtain feedback and monitor Customer satisfaction index (CSI) in the region.

- To improve dealer infrastructure and standards as per V score audit norms.

- Feedback about new product

- Monitoring of company technician as per the complaint priority.

- Organizing Free service camp

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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