- A role that offers a breadth of learning opportunities

- Attractive Salary & Benefits

- Fantastic work culture

The Job

You will be responsible for :

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

- Delivering effective sales skills trainings to the sales teams.

Ideal Candidate :

Skills Required :

- Should have at least 1 year experience within a Customer Service, Sales (B2C) or Sales Operations / Support role, ideally within the Event/ Conferences industry.

- Experience within Area Sales, Community Management and Sales Training would be a strong advantage.

- Should possess excellent interpersonal as well as written and verbal communication skills.

- Must be a strong team player who can manage multiple stakeholders

- Must pay strong attention to detail and deliver work that is of a high standard

- Should be a strong networker & relationship builder

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.