Senior Manager HR & Admin at Honasa Consumer Pvt Ltd
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Mamaearth - Executive - Customer Service (1-3 yrs)
Duties and responsibilities
- Responding promptly to customer inquiries & communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Working Days - 6 Days