Company Overview:

Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the companys flagship brand Club Mahindra Holidays, today has a fast growing customer base of over 170,000 members and 40+ beautiful resorts at some of the most exotic locations in India and abroad.

Centre of Excellence Programme:

Purpose

To train participants from the beginning with a member centric service to sell approach, which should prepare them with better member/ client engagement during & post the sales, thereby enabling them to perform better

Terms of Employment

- Participants will be hired as (On the Job) Sales Trainees for a period of 3 months from the date of joining

- Post three months training period, the participants will be confirmed at G4 as Sales Executives / Holiday World Consultants, subject to clearing the final certification

- Participants not clearing the certification will get a further extension of 30 days, with specific handholding & will have to undergo a re-certification

- Participants not clearing the re-certification will not be absorbed in the organization

- Participants will not be entitled to any incentive till the period they are under traineeship and have cleared their certification.

Preferred Participant Profile:

Minimum qualification graduate in any discipline

Good communication skills

Minimum / no prior experience of sales

Open to within & out-of-city travel

Open to relocate anywhere in India

Training

CoE training plan will be divided in 2 phases

Phase 1 = Focused on developing a strong service orientation & member engagement skills which should enable the participants to connect with members & generate references

Phase 2 = Focused on developing selling skills which should enable the participants to deliver higher conversion, keeping in mind the quality parameters

Each phase comprises of classroom & On-the-Job training interventions in line with the overall skill-building objective of the phase

Post CoE Completion Job Description of Sales Executive:

- Achieving stretched targets in a result-focused environment.

- Making powerful sales presentations resulting in high conversion ratio.

- Resolving member/ customer conflicts wherever applicable.

- Maintaining strong client relationship and high level of customer service.

- Preparing pre-sales proposals for prospective clients.

- Identifying potential customers and new business opportunities within and outside the venue.

- Keeping abreast with the organization's products and services.

- Maintaining Consistent Average Productivity

- Two Wheeler is mandatory & Both Female/Male Candidates can apply.

For Further clarifications contact Uzma @8296636295 / 080 42424503

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