Magicpin - Senior Associate - Upselling/Telecalling (1-4 yrs)
Job Summary :
1. Retaining and renewing merchants as well as maximizing the revenue while upselling.
2. Clarify merchant doubts, probe for and confirm understanding of requirements or issues
3. Meet merchant requirements through first - contact resolution
4. Confirm merchant understanding of the solution and provide additional customer education as needed.
5. Knowledge of selling merchant solutions over a call.
6. Maximizing weekly revenues by overachieving daily targets
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