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14/10 Tanya Anand
HR at Made Easy Education Pvt Ltd

Views:52 Applications:16 Rec. Actions:Recruiter Actions:3

MADE EASY - Tele-Counselor (1-5 yrs)

Delhi Job Code: 132780

Key Responsibility Areas (Roles & Responsibilities)

- Handling student enquiries.

- Respond to all admission enquiries, telephone calls and emails, courteously and in a timely manner.

- To maintain the admissions database, ensuring that enquiries are handled effectively.

- Maintain admission records on ERP.

- Student Grievance Handling.

- Inventory management of the study material.

- Generating weekly Admission report.

- To be the single point of contact for all Admission enquiries.

- Maintain records of daily walk-ins.

- Informing students about batch schedule, etc., (if required).

Skills/ Behavior:

- Eagerness to explore

- Must have excellent communication skills (verbal and written)

- Candidates should have excellent inter-personal, networking, communication and presentation skills

- Candidates should be a go-getter and believes in achieving the results

- Warm, friendly personality, sensitive to the needs of others

- Computer Knowledge

- Team worker

- Unquestioning belief and support of Organization VALUES

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