Senior HR at MADE EASY Edcation Pvt. Ltd.
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MADE EASY Education - Executive - Telecounsellor (0-3 yrs)
Position Title: Tele-Counsellor Executive (Full Time)
Purpose : To counsel and provide guidance to engineering students for admission in various online/offline courses for preparation of competitive exams like GATE, ESE, PSU's etc.
Responsibilities :
- To receive inbound calls and counseling engineer aspirants.
- To do outbound calls as per the leads received from support teams
- To counsel prospective students on telephone/IVRs/Online.
- To escalate the prospects/queries, if required on time
- To manage front office desk by resolving student's face to face queries, if required.
- To participate in organizational public relations promotional events indoor/outdoor at the time of organizational need
Competencies :
- Command on verbal/Written English communication skills
- Telephone handling skills - Voice/Tone/Pitch/Timely Information
- Pursuasive skills, Multitasker
- Adaptable, flexible and fast learner
- Self-motivated, High Integrity, Independent & Outside the BOX thinker
Educational Qualifications :
- Graduate/Post Graduate
Experience :
- 0 - 3 years of experience in Tele-Counselling
- Preference to experience in IT & Education (EdTech) industry
Location : Hauzkhas - New Delhi
Visit : www.madeeasy.in
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