Head of Sales and Growth at Behtar Technology Pvt. Ltd.
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Lokal - Executive - Telesales (1-3 yrs)
Job Summary :
If you enjoy speaking with people from all over the place and can turn a regular conversation into revenue for the company, we might have the perfect job for you. As a telephone sales representative, you answer incoming calls and work with customers to sell them on our products and services. A telephone sales representative must be passionate about what our company has to offer and truly believe in the vision we sell. This excitement must come through on every call to guarantee that customers enjoy speaking to you and want to learn more about the company and brand.
Job Responsibilities :
- Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.
- Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
- Advise prospective and current customers by answering questions and addressing concerns about purchased products.
- Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information.
- Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
- Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
Required Skills :
- Graduate or Post Graduate.
- 1-3 Years of relevant experience in Presales/Domestic Sales/Inside Sales/Outbound Sales/Outbound Calling.
- Customer handling and management.
- Must have good sales and negotiation skills.
- Must have relationship making skills.
- Must speak Hindi and Marathi