Lindstrom - Key Account Manager (3-7 yrs)
Experience- 3 to 7 years
Location-Navi Mumbai office
BASIC INFORMATION Position and area:
KAR/KAM
JOB DESCRIPTION
- Customer service and care in own specified area (bigger number of customers)
KEY TASKS :
Customer visits
- Additional sales, offers and contracts for new services
- Contract renewals and updates
- Customer feedback handling
Termination prevention
Follow up customer profitability counting results and needed actions
COMPETENCE REQUIREMENTS :
(Education, experience, knowledge and skills) :
- Good results in sales or additional sales
- At least secondary level education
- Has good knowledge of textile rental business/ models and products
- Knows customer profitability counting system
- Payment collection experience
- Key account management experience
- Frequently visiting customers
- Additional or repeated sales
- B2b end to end client servicing experience
- Good communication skills
- Customer retention and satisfaction
- Negotiation and presentation skills
- Good PC skills in Word and Excel
INDIVIDUAL REQUIREMENTS :
(Personal qualifications)
- Systematic way of working and ability to analyse information
- Problem solving skills, and skills to sell solutions for customers.
- Result oriented and determined
- Disciplined
- Willingness and enthusiasm to work with people
- Ability to react fast into extraordinary situations and handle those
- Ability to negotiate with big customers on the top level of customers
PERFORMANCE INDICATORS :
Additional sales (pcs, m2) : Customer visits
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
