HR Manager at Leverage Ed -Tech Pvt Ltd
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Leverage Edu - Student Coach - Sales (1-5 yrs)
We are looking for passionate folks to join our team as Student Coach. Leverage Edu Coaches are - student-first- mentors who are responsible for maintaining relationships with the students throughout their admission process.
They are expected to assist a student throughout this journey from shortlisting the right-fit courses and universities to ensuring their successful admission and enrolment.
The student coach serves as the primary contact for the student and is responsible for student satisfaction and the overall Net Promoter Score. She/he is expected to consistently provide excellent service to students and represent student needs and goals within the organization. In addition, the student coach will build relationships with students to generate revenue opportunities.
Responsibilities and Duties :
- Take complete ownership for a group of students - including onboarding, detailed counselling,regular follow-ups and overall responsibility of the account
- Develop a deep understanding of the university admissions process, application cycle, eligibility of different courses and universities to ensure business goals are achieved
- Develop a trusted relationship with students as their Coach for any guidance regarding Higher Education University Admissions. Coaches must establish themselves as the student's first point of contact and provide expert guidance
- Review the progress of every student application on an ongoing basis to understand the current level of performance and debottleneck with different teams
- Building cross-discipline relationships in the organization, partnering closely with the growth and marketing team, student counsellors, key account managers, and other support functions while providing feedback and insights
Preferred skills :
- Exemplary sales and negotiation skills while having a Student-first approach.
- Ability to present, persuade and communicate effectively - Oral and Written.
- Comfortable juggling multiple projects and working on tight deadlines
- Additional Incentives: Upto INR 7 Lakhs in a single admission season
- Industry-best perks
- A phenomenal work environment, with massive ownership and growth opportunities
- Access to a world-class mentorship network
- Create a massive, and direct impact on the work you do in the lives of people across the globe!