LetsDressUp - Executive - Customer Service (1-5 yrs)
Company Name: LetsDressUp
Location: Gurgaon
What can you expect?
An opportunity to directly work with the Co-Founders and be a part of an awesome team. You can expect to get salary of INR 15k/ month plus a high incentive up to 30% based on your performance.
What we do?
We are India's first stitching brand that is disrupting the women apparel market, which is ~$30 Bn. We empower women to get perfect-fit outfits at their doorstep with the click of a button. We are backed by some of the top names in Indian Investment community, including the CXOs and Founders of leading Internet companies.
We encourage you to go through the website here - https://www.letsdressup.in/ to understand more about what we are building.
What are we looking for?
We are seeking to hire a skilled Client Service Executive, who will be responsible for
the end-to-end customer experience including:
- Managing issue resolution for the current clients across channels - emails, calls, social media, Whatsapp, etc. This would involve coordinating with design and operation teams to provide a timely resolution to the clients.
- Converting qualified leads into clients by addressing their concerns
- Reaching out to previous clients to understand what worked for them and what can be improved to make their experience better the next time
Who should apply?
Our ideal candidate would be a female who has the following traits:
- Has at least one year of experience in a customer service role
- Availability to work full-time in office on immediate basis in Sector 51, Gurgaon (Not work from home)
- Possess great communication skills both written and verbal
- Is passionate about working for a start-up in a high visibility role that offers high incentives based on your performance
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
