Talent Acquisition Manager at Leap
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LeapFinance - Associate - Inside Sales (0-4 yrs)
Key Responsibilities:
- Maintain a deep knowledge of company products and services. Stay updated on industry trends and competitive offerings.
- Build and maintain strong relationships with prospective and existing clients.
- Identify and address clients' needs and requirements.
- Provide comprehensive product/service consultations to guide their decision-making process.
- Identify potential clients and create strategies to engage them.
- Upsell and cross-sell products/services to clients.
- Efficiently resolve complaints and issues raised by clients.
- Collaborate with internal teams to find solutions to client concerns.
- Meet or exceed assigned sales and revenue targets.
- Develop and implement strategies to achieve sales goals.
- Ensure client satisfaction through exceptional service and support.
- Conduct client feedback surveys and gather insights for improvement.
Relationship Manager Requirements:
- Bachelor's degree in management, marketing, communication, or a related field.
- Proven experience as a relationship manager, in customer service, or a similar role.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office and CRM software.
- Excellent communication and interpersonal skills.
- Strong conflict resolution and problem-solving abilities.
- Leadership and team management skills.
- Customer-oriented mindset with a passion for delivering outstanding service.
