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17/11 Mihir
Senior Talent Acquisition at Synapse Search Partners

Views:9 Applications:4 Rec. Actions:Recruiter Actions:1

Lead Generation Role - BPO (3-10 yrs)

Anywhere in India/Multiple Locations Job Code: 185555

Responsibilities

- Manage large amounts of outbound calls (for US) based clients.

- Identify prospective customers for the legal accounts.

- Identify and assess customers- needs to achieve satisfaction.

- Build sustainable relationships and trust with customer through open and interactive communication.

- Keep records of customer interactions, process customer accounts and file documents.

- Follow communication procedures, guidelines and policies.

- Take the extra mile to engage customers.

- Provide and manage reports / data.

Requirements :

- Graduate with minimum 2 years of experience.

- Proven customer support experience or experience.

- Exposure to handling queries with international clients (US / UK).

- Customer orientation and ability to adapt/respond to different types of customers.

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively

What's in it for you ? 

- Being a part of the company doing something really amazing & redefining stuff.

- Opportunity to grow and expand the vertical.

- Learning & growing far beyond your current horizon.

- Exposure to working on large, international level

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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