HR Manager at Kohinoor Televideo Pvt Ltd
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Kohinoor Televideo - Executive - Customer Care (1-2 yrs)
Designation: Customer care executive
- Handling customer complaints and providing excellent service.
- Providing feedback to the managers and management about customer experience.
- Monitoring quality of after sales service provided to customers.
- Follow up with respective brand for customer complaints.
- Providing immediate solutions and cross selling our other products.
- Increasing store rating on social media platforms.
Timings: Mon to Sat: 10:00 to 07:30
Sunday fixed off.
All Festivals working.
Industry: Electronic retail
