Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
18/08 Careers
HR at Kofluence

Views:29 Applications:11 Rec. Actions:Recruiter Actions:8

Kofluence - Executive - Customer Success (1-3 yrs)

Hyderabad Job Code: 229334

Customer Success Executive

- Taking ownership of customers' queries and resolving them by chat, calls, and emails.

- Resolving the tickets on a daily basis within the assigned timeline to achieve the highest level of customer satisfaction.

- Maintaining a record of customers' queries, transactions, queries, and comments.

- Being up to date with the new product features and market trends.

- Problem-solving skills and quick thinking to own & resolve customers' issues.

- Maintaining MIS reports.

Requirements :

- Education: Graduation.

- Experience: 1-2 years of experience in a customer support role.

- Having experience in handling inbound and outbound calls.

- Excellent written and verbal English communication skills.

- A great listener.

- Strong interpersonal skills with effective time management.

- Strong organizational skills, attention to detail, and the ability to multitask.

- Note : Rotational Week offs

- Language: Hindi & English

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.