Deputy Manager at Kochar Infotech
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Kochar Infotech - Team Leader - Sales Operations (1-3 yrs)
We are hiring for Team Leader for our organization
Position: Team Leader
Location: Gurugram
Qualification: Graduate
Experience: Min 1 year of experience as a Team Leader (Sales Experience)
Key Responsibilities:
- Lead the team to meet and exceed client expectations regarding customer service.
- Provide backup support to the team and make sure department goals are met.
- Monitor call volume; prioritize and distribute workload for the team.
- Track & measure individual & team goals/ KPI- KRA's like AHT, shrinkage, attrition etc.
- Provide motivational support to team members to maintain high morale and productivity.
- Conduct performance reviews, deliver coaching to the team so they perform at the highest levels.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
