Recruiter at TekPillar Services Pvt Ltd
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Key Relationship Manager - Sales - BFS (2-3 yrs)
Roles and responsibilities :
- Establishing and upholding solid rapport with clients via frequent visits and communication serving as a client contact point and controlling their expectations.
- Finding areas for improvement to improve the client experience and implementing the necessary corrective measures
- Creating sales proposals, demonstrating products, and spotting upsell opportunities in order to support the sales team in their sales efforts.
- To create strategic plans and increase retention rates, tracking and evaluating client behavior as well as overseeing the client's lifecycle management are essential.
- Delivering management with accurate and timely reports regarding client activity and market trends
- Analyzing and researching the market to find emerging trends and business opportunities.