Director Operations at Core Leadership Consulting Pvt. Ltd.
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Key Accounts Manager - eCommerce (2-5 yrs)
We are looking for a Key Accounts Manager for one of the leading client in E commerce industry.
Role : Result driven and aggressive individual for leading Key Account Management role.
The position is based at Bangalore. This is a new position due to exponential growth of the Company.
Job Description:
- Drive building and maintaining successful relationships with high volume of assigned clients/Key Accounts.
- Solve client problems to retain the assigned accounts and ensure client satisfaction.
- Ensure invoicing for all the assigned clients is always done on time, which would involve continuous coordination between clients and internal operations team.
- Ensure timely receivables of the assigned clients. This would involve : a. Ensuring that invoicing for all the assigned clients is always done on time, which involves continuous coordination between clients and internal operations team.
- Proactively following up for the payments by first setting up and then following a process for it.
- Lead upselling with the assigned clients.
- Lead cross-selling with the assigned clients.
- Aggressively ensure customer satisfaction at any cost and increase revenue month on month.
- Impeccable verbal and written communication skills (Both English and Hindi)
- Must have excellent relationship management skills.
- Critical business thinking is essential.
EDUCATION : Must be a Btech from Tier 1 Engineering college.
Ritu
Director Operations
Core Leadership Search Consulting Private Limited
Mobile: +91 9739955877
Landline: +91 (80) 43364406
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