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12/04 Akshay Datt
Founder at Unnati

Views:23 Applications:18 Rec. Actions:Recruiter Actions:0

Key Accounts Manager - D2C Vertical - eCommerce (1-4 yrs)

Bangalore Job Code: 321035

As a Key Account Manager, you will be responsible for planning and leading the business across multiple E-commerce platforms.

What you need to do:

- Driving product strategies and long-term vision to build best in class brand on digital platforms

- Conducting user research and usability studies, collaborating with Advertising team, operations team, supply chain management for end to end process.

- Developing and implementing data pipelines that extract, transform, and load data into an information product

- Working on managing, storing, processing and analyzing large data sets to identify business opportunities/efficiencies.

- Evaluating, analyzing and understanding the voice of the customer through a variety of data sources

- Taking brand ownership and devising the brand strategy, including the brand guidelines, brand vision and value proposition for the short as well as the long term.

Daily and Monthly Responsibilities :

- Monitoring and evaluating product performance to ensure constant product iteration and improvements

- Partnering with cross functional teams regularly to ensure alignment on feature development and prioritization.

- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.

- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment.

- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance.

- Planning and execution of communications and media actions across offline, online and social media.

- Participating in product development, pricing and supporting new product launches

- Ensuring that marketing and communications efforts adhere to agreed timelines and managing expectations

What you need to have :

- Minimum 4 years of experience on digital platforms or similar.

- Strong analytical, prioritization, and communication and presentation skills

- Passionate about building great products and solving customer and business problems.

- Creative and strategic thinker with a strong customer orientation.

- Positive mind-set and task oriented. Sees possibilities vs. barriers

- Strong analytical skills (Loves reading data to get "insights" which impacts business decisions)

- Manages complexity and loves to simplify the processes and systems

- Interacts and presents effectively

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