Talent Acquisition at GenZS Recruitment Solutions
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Key Accounts Manager - BFSI (5-7 yrs)
Shift timings: General shifts.
6 days working
Location: Lotus corporate park, Goregaon east.
Qualifications
Graduate with good communication skills preferred.
1) Collecting and analyzing customer data
2) Using CRM systems to manage relationships
3) Developing new ways to meet customers' needs
4) Handling customer complaints
5) Overseeing the interactions between customers and key team members.
6) Creating and executing retention campaigns, contract renewals
7) Collaborating with sales, marketing and operations teams to improve the customer experience
8) Cross-selling and Upselling.
