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01/10 HR
Sr. Recruitment Consultant at BNC Global Services Pvt. Ltd.

Views:17 Applications:8 Rec. Actions:Recruiter Actions:7

Key Account Manager -Telesales (1-3 yrs)

Gurgaon/Gurugram Job Code: 346524

Telesales Exp : 1-3 years


Qualification : Graduation

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

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