Job Description :

Summary :

- We are looking for a sharp, talented, and passionate professional to develop an outstanding relationship with a leading mobile operator, a strategically important large customer in Nepal.

- The Key Account Manager represents the entire range of Telecom VAS products and is responsible for cross-selling our clients portfolio into the same account.

Job Responsibilities : 

- Establish productive and professional long-term relationships with stakeholders at all levels

- Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customers expectations

- Optimize service performance from a financial point of view

- Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis

- Monitor the market and competitor activities

- Regular reporting on sales activities, opportunities, threats, project progress etc.

- Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets

- Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures : 

- Achieve assigned service performance targets from SLA and financial perspectives

- Achieve sales targets for new business (cross-selling opportunities)

- On-time payment collection

- Complete strategic account plans

- Active member of integration project team and ensure on-time service launches

- Maintain high customer satisfaction ratings

- Arrange meetings between CXO level account personnel and the companys management

Essential Qualifications & Experience : 

- 5 Years of verifiable experience in Large Account Management

- Proven sales track record of Telecom and/or VAS services/solutions

- Sound understanding of the culture, politics and (regulatory) policies in Nepal and a good insight into the telecom industry

Desirable Qualifications & Experience : 

- Knowledge of Telecom Systems

- Bachelors or masters degree

- Experience with financial statements and reconciliation processes

Profile : 

- Strong interpersonal and relationship building skills

- Modern, consultative sales techniques and results orientated

- Self-motivated and ability to work independently

- Ability to converse with stakeholders of all levels, from C-level to business operations

- Effective influencing, persuasive and negotiation skills

- Highly analytical, converting trends into actions

- Excellent presentation skills

- Pro-active attitude

- Multi-tasking and coordination

- Excellent command of English is required

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.