Director at Skilancer Solar Pvt Ltd
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Key Account Manager - Solar Product (12-15 yrs)
Responsibilities:
- Preparing and implementing sales strategies to improve company revenue.
- Resolving issues of the clients in regards to the accounts.
- Supervising team members while handling clients' accounts.
- Acting as a point of contact between the clients and the internal team.
- Understanding the requirements and specifications of the clients.
- Preparing and presenting the reports on the account progress.
- Building a good relationship with the old and existing clients.
- Making sure accurate products and services are delivered on time.
- Recommending effective solutions to the clients.
- Researching and identifying prospective clients and generating leads.
- Taking feedbacks from the clients and working on them.
- Measuring, tracking, and analysing key account metrics.
- Staying updated with industry and market trends and their best practices.
Requirements :
- Master's degree in Marketing, Business Administration, Sales, or relevant field. Candidates with a Master's degree will also be preferred.
- Proven work experience as a Key Account Manager, or a similar role in the Sales department.
- Experience working with the Customer Relationship Management tools such as HubSpot, Zoho, Salesforce Sales Cloud, etc.
- Ability to handle multiple client accounts efficiently.
- Good oral and written communication skills.
- Experience in building a good relationship with clients.
- Excellent sales and negotiation skills.
- Ability to work under zero or minimal supervision.
- Ability to solve complex problems spontaneously.
- Ability to offer extraordinary customer service.
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