Key Account Manager - Sales - HR Solutions/Services (6-8 yrs)
Job Role:- Key Account Manager
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Drive product adoption, increasing overall retention and achieve process success for customers Support clients during critical HR events like Appraisal, Increments etc.
- Support clients to resolve queries, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
- Share best practices with clients on how to achieve business outcomes with ZingHR
- Identify risks proactively, mitigate and escalate as deemed appropriate
Requirements :
- MBA/PGDM (preferably in HR) or relevant work experience after BE/B.Tech
- 6+ years of experience in HR transformation & change management/HCM implementation
- Customer management roles / HR consulting roles
- Understanding of Technology systems. HRMS implementation and understanding would be preferred
- Good in MS Excel, Word and Powerpoint
- Key behavioral traits: Agility, Analytical and Persistence
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
