Recruiter at HR Central
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Key Account Manager - Sales & Customer Service - Textile (4-8 yrs)
Position and area :
Key Account Manager
JOB DESCRIPTION : Customer service and care in own specified area (bigger amount of customers than Account representative has)
KEY TASKS :
- Customer visits
- Additional sales, offers and contracts for new services
- Contract renewals and updates
- Customer feedback handling
- Termination prevention
- Follow up customer profitability counting results and needed actions
COMPETENCE REQUIREMENTS :
(Education, experience, knowledge and skills)
- Good results in sales or additional sales
- At least secondary level education
- Has good knowledge of textile rental business/ models and products
- Knows customer profitability counting system
- Negotiation and presentation skills
- GoodPC skills in Word and Excel
INDIVIDUAL REQUIREMENTS :
(Personal qualifications)
- Systematic way of working and ability to analyze information
- Problem solving skills, and skills to sell solutions for customers.
- Result oriented and determined
- Disciplined
- Willingness and enthusiasm to work with people
- Ability to react fast into extraordinary situations and handle those
- Ability to negotiate with big customers on the top level of customers
PERFORMANCE INDICATORS :
- Additional sales (pcs, m2)
- Customer visits
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
