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30/10 Tejaswini Goud
Executive - Talent Acquisition at SGS Technical Services Pvt. Ltd

Views:27 Applications:18 Rec. Actions:Recruiter Actions:10

Key Account Manager - Sales (5-10 yrs)

Bangalore Job Code: 298262

Key Responsibilities :

Account Management : Manage a portfolio of key accounts and build strong, long-term relationships with clients.

Sales and Revenue Growth : Develop and execute strategies to meet or exceed sales and revenue targets through upselling, cross-selling, and renewals within the existing client base.

Client Needs Analysis : Understand the specific needs and objectives of each client, conducting thorough needs assessments and proposing tailored solutions to address them.

Negotiation and Contract Renewals : Negotiate contracts, agreements, and service-level agreements, and ensure timely renewals.

Product Knowledge : Maintain a deep understanding of the company's products or services, staying up to date with new features and capabilities to effectively communicate these to clients.

Market Analysis : Stay informed about market trends, competitor activities, and industry developments to provide valuable insights to clients and improve your sales strategies.

Reporting : Create and maintain account plans, sales forecasts, and regular reports to management on sales performance and client satisfaction.

Problem-Solving : Address and resolve client issues, complaints, or concerns promptly, ensuring high levels of client satisfaction.

Skills and Qualifications :

B2B Sales Experience : Proven experience in B2B sales is essential, demonstrating a successful track record of managing corporate clients.

Corporate Sales Expertise : A deep understanding of corporate sales processes, including the ability to identify, target, and engage with corporate clients effectively.

Service Sales Acumen : Experience in selling services, with an emphasis on understanding client service needs and delivering solutions that align with their requirements.

Communication Skills : Exceptional communication and interpersonal skills, both written and verbal, for building rapport, presenting solutions, and negotiating effectively.

Negotiation Skills : Strong negotiation skills to close deals, renew contracts, and resolve disputes with clients.

Strategic Thinking : The ability to develop and implement strategic account plans to achieve sales and revenue targets.

Problem-Solving : A proactive problem-solving mindset to address client issues and challenges in a timely manner.

Data Analysis : Proficiency in data analysis and reporting to make data-driven decisions and track sales performance.

Time Management : Effective time management skills to prioritize tasks, manage a portfolio of accounts, and meet deadlines.

Customer-Centric Approach : A focus on client satisfaction, ensuring that the client's needs are met and exceeded.

Adaptability : Ability to adapt to changing market conditions, client needs, and organizational priorities.

Team Collaboration : The capacity to work collaboratively with other teams, such as marketing, product development, and customer support, to ensure client success.

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