Account Head at Randstad India Pvt Ltd
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Key Account Manager - Modern Trade - FMCG (5-15 yrs)
Job Description :
Designation/ Title :
Key Account Manager - Modern Trade
OBJECTIVE : You will be mainly responsible for building and maintaining strong relationships with key accounts. You will also supervise and support regional managers to increase sales and profitability.
Key Responsibilities :
- Responsible for sales volume development, customer service through Ecommerce Chains
- Increase listing rankings and search results to increase sales conversion and maximize revenue.
- Evaluate traffic and sales conversion data to improve effectiveness of online content and maximize results.
- Perform research and respond to competitor activity and pricing to protect and enhance current market share
- Building and maintaining strong relationships with key accounts. You will also supervise and support regional managers to increase sales and profitability.
- Network with key customers to identify and address specific needs
- Develop and maintain relationships with customers to ensure long-term success
- Act as the liaison between customers and internal teams - Ensure brand consistency
- Negotiate contracts
- Collect and analyze sales data and trends
- Maintain high customer satisfaction ratings, according to company standards
- Liaise with Sales and Marketing departments to set and implement strategies for new products
- Stay up-to-date with internal and external developments and suggest new ways to increase sales
- Driving the fast growing business of Modern Trade & Ecommerce channels and delivering the overall business for the channel
- Engaging with the Key Customers by building strong business relationship to develop and deliver JBP
- Engaging with Brand and Digital teams to integrate and implement the brand strategies online
- Engaging with the field/ operations team to ensure business deliveries
- Explore Potential business formats and stay on trend on ever evolving trends
- Set and monitor sales targets for regional account managers
Proven work experience as a Key account manager/ Category Manager with FMCG/ eCommerce/ Retail formats - Solid experience in sales and customer service
- Demonstrable experience in negotiating and meeting clients requirements
- In-depth understanding of sales performance metrics
- Hands on experience with CRM software and MS Excel
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
