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13/01 Priyanka
HR at Armour Corporate Services

Views:84 Applications:22 Rec. Actions:Recruiter Actions:2

Key Account Manager - Logistics Firm (8-12 yrs)

Mumbai Job Code: 106033

Job Title -Key Account Manager

Function -Sales

Location -Mumbai

Reports To--Regional Sales Manager

Job Purpose : 

You will be required to become a primary contact for key accounts and engage new business opportunities as required and deliver value and high-level service to the entire customer base.

Education : Graduation in any stream

Experience

8 to 12 Yrs experience from Express Logistics Industry.

Responsibilities : 

- Responsible for servicing and organic growth of existing accounts.

- Serve as an advocate and liaison for top clients to ensure overall customer satisfaction

- Expand current customer accounts through ongoing relationship development

- Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.

- Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales

- Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics

- Monitor and ensure accurate billing; strive to ensure mutually-beneficial business operations

Technical Competency : Commercial Acumen

Business Skills - Good understanding of the business

Behavioural Competency :

- Negotiation & Persuasion Skills

- Customer Orientation

- Communication & Interpersonal Skills

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