Co-Founder at Crewscale
Views:139 Applications:68 Rec. Actions:Recruiter Actions:0
Key Account Manager - Executive Search Firm (0-4 yrs)
- Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Provide timely and thoughtful responses to client questions and requests
- Please don- t confuse this with sales profile, here you would be working very closely with existing clients or newly acquired and will be responsible to bring maximum open positions from their end
- Serving as the internal voice of the customer and advocate for your clients' needs and also provide feedback to the internal teams for improvements
- Working closely with the delivery team to on board and maintain client relationship while having track of all progress and deadlines
- Identifying new positions at clients end and getting those requirements from the existing clients
- Ability to proactively identify and solve any issues that could affect customer satisfaction or retention.
- Take ownership of customer accounts and closely work with hiring/delivery team and manage their onboarding, success, and retention.
- Study competition to find new ways to retain customers
- Should have experience in handling accounts like Unicorns or start-ups
Eligibility Criteria:-
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; IT recruitment knowledge is a plus
- 0-4 Years of experience in Customer Relationship/Account Management
- Good communication skills
- Understating of IT Skills and IT Recruitment Industry
- Are able to learn new concepts and processes quickly
- A customer-oriented attitude
Location- Remote
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
