Talent Acquisition at GenZS Recruitment Solutions
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Key Account Manager - Customer Service - Security Provider (2-3 yrs)
Key Accounts Manager
Hiring for a prestigious "Executive Security" providers for Goregaon, Mumbai location.
Job roles and responsibilities :
1) Collecting and analyzing customer data
2) Using CRM systems to manage relationships
3) Developing new ways to meet customers' needs
4) Handling customer complaints
5) Overseeing the interactions between customers and key team members.
6) Creating and executing retention campaigns, contract renewals
7) Collaborating with sales, marketing and operations teams to improve the customer experience.
8) Cross-selling and Upselling.
Shift timings : General shifts.
- 6 days working
Location : Lotus corporate park, Goregaon east.
