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29/09 Pragati
HR at MyGlobalfair

Views:298 Applications:113 Rec. Actions:Recruiter Actions:52

Key Account Manager - Customer Service (2-5 yrs)

Bangalore Job Code: 294121

What will be your duties & responsibilities ?

- Developing and sustaining solid relationships with key clients that bring in the most income for the company.

- Addressing and resolving key clients' complaints.

- Acting as the main point of contact between key clients and internal teams.

- Supervising the account teams assigned to each key client.

- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met.

- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.

- Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.

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