Owner at OM Talent Management
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Key Account Manager - Customer Service (0-3 yrs)
- Procure new clients for the company.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients- complaints.
- Acting as the main point of contact between key clients and internal teams.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.