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07/07 Lorita Chettiar
HR Recruiter at Kaampe

Views:194 Applications:142 Rec. Actions:Recruiter Actions:12

Key Account Manager - Client Services - Advertising Firm (2-8 yrs)

Gurgaon/Gurugram/Mumbai Job Code: 166049

We are looking for a skilled Client Serving to oversee the relationships of the company with its most important clients. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

Roles and Responsibilities : 

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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