Operations Manager at Euthalia HR Solutions
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Key Account Manager (1-3 yrs)
Responsibilities :
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints.
- Play an integral part in generating new sales that will turn into long - lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders
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