HR Executive at Ketsaal Group
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Ketsaal - Franchise Sales/Client Relationships Role (1-10 yrs)
We are hiring for Manager Customer Relationship based at Noida with well known StartUp.
Position: Manager - Customer Relations
Job Responsibilities :
Customer Relationship Manager Responsibilities :
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
-Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
-Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Customer Relationship Manager Requirements :
- A bachelor's degree
- A minimum of 3 years- experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
About us : What is Ketsaal?
Ketsaal is not an enterprise or an organization but a "BRAND", an Umbrella under which there are multiple full fledged businesses operational.
What all Businesses are we into?
- We are eyed as one of the emerging firm in the retail segment. But, as we are not known for a specified nature of work but into domains far different than one another.
- The Mission is nothing, but just to be best at what we do. Here are a few business segments we are already progressively working on:
Manufacturing - With a Factory Setup based at Bareily, we are one of the prime Home utility and decor product designer in the country.
Retail - Not just an MSME, but a leader in the retail segment. We are one of the prime suppliers of our products with Amazon and Flipkart.
Web & I.T - With the name of PERITUS INFOTECH we are growing and have our involvement in the digital industry too.
Media - NEWSCAFE24, Yes that's the name you will know every minute you stay on Social Media or Online. (Told you, We are growing!!)
Trading and Broking: That's the business we are talking of. Currently a franchisee with an aim to be the leader in a span of 5 years.
GEM - We are known for this, yes. The name suggests its value. We are one of the prime goods and service provider to the Indian Army by this name "GEM"
Ketsaal Retails LLP