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20/01 Kusum Harshwal
HR at Kamal Autotech Pvt Ltd

Views:28 Applications:12 Rec. Actions:Recruiter Actions:2

Kamal Autotech - Sales Role (1-8 yrs)

Jaipur Job Code: 194689

1. Primary Responsibilities : 

a) Lead Generation

-  Actively participate in marketing activities and drive referrals to generate leads and achieve retail target

b) Vehicle Sales : 

- Actively maintain contact with prospective customers to convert them into buyers and sell the entire Audi product portfolio

- Regular follow-up on leads allocated through the marketing team, Audi India centrally

- Make sure that the customer receives a warm welcome at the showroom, is made comfortable in the customer lounge area and is offered appropriate refreshments

- Conduct need analysis with the customer, vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy an Audi

- Demonstrate strong product and customer understanding to build trust and offer customers the right products from the Audi portfolio and draw up a complete offer which meets their exact needs and interests

- Demonstrate the key highlights of the Audi vs competitive products

- Check for Finance requirements, Trade-in opportunities, accessories, EW, Service Package, other VAS requirements from the customer

- Guide the customer through the complete decision making process all the way from the offer to the signed contract in a way that ensures meeting of customer preferences as well as those of the dealership and AUDI India

- Showcase strong customer orientation and ensure the customer has a Audi brand experience through the sales process, right from first contact to final vehicle delivery

- Ensure achievement of monthly sales targets set in line with dealership sales appendix

- Drive sales for the dealers by selling profitably and maximizing value added services sales

c) Additional Business Generation : 

- Proactively check with the customer for incremental business opportunities for the dealership by evaluating for referrals, cross-selling possibilities through used car exchange, Finance schemes, Accessories sales, Extended Warranty and other value added services

d) Process Adherence : 

- Plan and manage all system level reporting and documentation requirement as per Audi standards

- Ensure Lead Management module owner ship of SFDC

- Bring competitive intelligence and feedback, and ensure strong awareness of the competitive activities

- Ensure adherence to process and achievement of LRS scores

- Update and maintain the IPAD with latest information on Products, Pricing and Customer Schemes

e) Customer Satisfaction : 

- Own the customer satisfaction scores for the sales process through CSS

- Ensure presence and owner ship of the customer vehicle sales and delivery process

- Conduct home visit if required to drive customer satisfaction

- Coordinate effectively with relevant teams and stake holders to ensure smooth execution of required processes such as Test Drives, Billing and payments, Loan approvals, RTO registrations, trade-in evaluations, and final vehicle handover

f) Relationship : 

- Manage relationship with the existing customers post sales cycle to drive additional leads from referrals

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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