Kaarva - Operations & Sales Role (0-4 yrs)
A great opportunity to become a part of a well funded new age fintech startup started by Harvard Business School and IIT alumni. Its a career launchpad with a BIG learning and growth opportunity in an open & transparent culture.
- Responsible for managing user portfolio, customers engagement and analysing the performance of the portfolio.
- Define reporting and alerting requirements for the different stages of the products given to customers
- Take end-to-end responsibility from profile review, risk assessment, excel based reporting and data integrity.
- Manage communication and resolve customer grievances seamlessly across phone, email, chat.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Look for innovative marketing pieces to reach out to underserved and unserved segments
- Diverse & cross-functional learning opportunities to explore all kinds of roles and directly work with the CoFounders
- Fluent in written/chat/call based communication in English, Hindi & one of (Kannada/Tamil/Malayalam/Telugu)
- Really proficient with Microsoft Excel
- Comfortable with MIS, analytics and social media
- Should be sincere, honest and a fast learner
Looking for ambitious hustlers, who love to be a part of lean, progressive and high growth startup
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
