Kaabil Finance - Telecaller (0-5 yrs)
Role & responsibilities:
1. Contact customers via telephone & email to collect outstanding debts.
2. To achieve collections and recovery for assigned delinquent customers.
3. To Follow up Branches on Customer queries and repayment
4. Preserve the company reputation by handling grievances.
5. Handle customer inquiries and resolve any issues or disputes.
6. Keeping a record of all calls and notes of useful information.
