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16/09 Priya JFW
Manager - Human Resource at Junior's Brand Private Limited

Views:446 Applications:91 Rec. Actions:Recruiter Actions:88

Junior's Brands - Consultant - Customer Service/Merchandising/Retail Sales (1-2 yrs)

Jaipur Job Code: 129402

RESPONSIBILITIES

- Regular calls with customers w.r.t their behavioural pattern on the website

- Identify clients- needs and help them find clothing items that fit their criteria

- Create complete looks from head to toe to match clients- style

- Offer personalised styling tips

- Pick and recommend shoes and accessories that complement the outfits purchased by clients

- Inform customers about fashion trends

- Provide product details, including fabrics, wash care instructions, prices and discounts

- Suggest alternative outfits and colours to create unique looks

- Ensure proper product presentation and stock replenishment

- Remember loyal customers- names, sizes and preferences and maintain friendly relationships

- Indulge with customers and their kids and eventually develop a strong relationship with them

- Improve customer service experience, create engaged customers and facilitate organic growth

- Take ownership of customers issues and follow problems through to resolution

- Keep accurate records and document customer service actions and discussions

- Maintain a detailed customer database and buying patterns

- Facilitate home to home delivery solutions

- Responsible for the store promotions, social media and PR and maintain a calendar for the same

Location : Jaipur

Salary Range : 15000 - 20000

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