JD- Marketing Support (Email/Chat)

Experience : Min. 4+ yrs. In marketing support process like Email/Chat/Tech

Education : BE/BTech or master's degree in any domain (fulltime/distance)- 80% throughout

Job location : Permanent Remote

Shift : Night Shift (6.00 pm to 3.30 am) DLS changes applicable

Working Days : 5 days, Monday to Friday

Package Upto : 8.5 LPA

Agreement : 2 Yrs of service agreement.

Test-2-3 times

Skills required :

- Excellent organizational and coordination skills

- Excellent communication skills both written and verbal

- Ability to work alone, multi-task and with less supervision

- Excellent knowledge of Microsoft Office, marketing tools, and web applications

- Ability to manage or execute day to day demands
 
KRA- s : 

- Develops, updates, customizes, and assembles standard marketing or sales materials for client/prospects

- Interpretation of market research and competitor information

- Maintain strong communication between marketing managers and internal and external stakeholders.

- Manage the process with Zero Tolerance and Zero mistake

- Provides support to sales and marketing staff by interacting frequently

- Respond quickly to client queries and communicate with clients via email/chat

- Regular follow ups with clients if needed

- Maintain a log of all client interactions and develop marketing leads

- Gather client feedback and share with Product, Sales and Marketing managers.

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