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29/03 Nikhil Jain
General manager at Jain N Jain Group

Views:19 Applications:6 Rec. Actions:Recruiter Actions:5

Jain N Jain Group - Executive - Retail Sales (2-10 yrs)

Mumbai Job Code: 319133

- Jain N Jain is a renowned premium watch and accessories retailer, serving the Vasai Virar community since 1991. With a commitment to excellence and a passion for luxury, Jain N Jain has established itself as a trusted destination for discerning customers seeking high-quality timepieces and accessories.

Job Description :

Position Overview :

- As a Sales Executive at Jain N Jain, you will play a pivotal role in ensuring exceptional customer service and fostering lasting relationships with our clientele. You will be the face of our brand, embodying our commitment to excellence and luxury.

Key Responsibilities :

Customer Service Excellence :

- Provide unparalleled customer service by greeting, assisting, and attending to customer inquiries and needs promptly and courteously.

- Maintain a deep knowledge of our product offerings, including premium watches and accessories, to effectively address customer queries and provide product recommendations.

Sales and Revenue Generation :

- Actively engage customers to understand their preferences and assist them in selecting products that meet their needs and preferences.

- Drive sales through effective product presentation, demonstration, and upselling techniques, while maintaining a professional and customer-centric approach.

Relationship Building :

- Cultivate and nurture strong, long-term relationships with customers by demonstrating genuine interest, care, and attention to their needs and preferences.

- Proactively follow up with customers to ensure satisfaction, address concerns, and promote loyalty to the Jain N Jain brand.

Operational Support :

- Assist in maintaining the cleanliness, organization, and visual appeal of the retail store environment to enhance the overall customer experience.

- Collaborate with team members to ensure smooth store operations, including inventory management, restocking, and merchandising.

Qualifications and Requirements :

- Prior experience in retail sales or customer service, preferably in the luxury watch and accessories industry.

- Exceptional interpersonal and communication skills, with the ability to engage and connect with diverse customer demographics.

- Strong passion for luxury products and a keen eye for detail, with a deep appreciation for craftsmanship and quality.

- Proven track record of meeting and exceeding sales targets while maintaining a customer-centric approach.

- Ability to work effectively in a fast-paced, dynamic retail environment, with flexibility to adapt to changing priorities and customer demands.

- Fluency in multiple languages, particularly English and Hindi, is preferred.

Join the Jain N Jain Family :

- At Jain N Jain, we believe that every interaction is an opportunity to create a memorable experience for our customers. If you are passionate about luxury, thrive in a dynamic retail environment, and are committed to delivering excellence in customer service, we invite you to join our team and be part of our journey towards continued success and excellence in Vasai Virar and beyond.

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