Assistant Manager - HR at ixigo
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Ixigo - Executive - Customer Experience (1-2 yrs)
Role & Responsibility :
As a customer experience executive, you will be responsible for :
- Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
- Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
- Be able to work across multiple channels to communicate with customers and handle queries via chats.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
