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17/11 Shivani
Senior Executive - HR at Israni Entertainment India Limited

Views:63 Applications:27 Rec. Actions:Recruiter Actions:27

Israni Entertainment - Executive - Telesales (1-5 yrs)

Mumbai Job Code: 136302

- You are primarily responsible for Telesales for Capturing WOW in which you will be calling photographers, filmmakers to convert them for our master classes, summits, events etc. as and when necessary. However you will also be responsible for doing telesales for other products or services related to our sister concern

- Calling to brands for collaboration or tie-ups

- Data Mining - preparing the database through details collected from different social media platforms

- Study the provided database

- Transfer the data on mobile

- Calling the prospects

- Conversation with 100 people a day (doesn- t include - short conversation like call me later etc.)

- Following up with people after set intervals

- After the conversation is over, send whatsapp message (Thank You Message and Registration Link) to the person you have spoken to

- Sending regular promotional WhatsApp message in a prescribed format to your regular set of clients on a regular basis

- Sending e-mails to prospects

- You need to inform and collect new database in advance if your current data is over ( at least 1 day prior)

- Overall target is to drive sales

- Submit a daily report at the end of the day

- Sharing the required reports as and when necessary

- Maintain your attendance in group and system.

- Providing After Sales Support - e.g. if they need any information, get the information from management and provide it to prospects, handling their payments

- Sending invoice after the payment is received

- Take support of your senior to close Hot leads

- Upselling

- Any other task assigned time to time

Key Deliverables

- Increase in ticket revenue

- Call feedback

- Promptness

- Discipline

- Time Management

- Handling customer queries

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