HR Executive at I Square Soft
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ISquareSoft - Executive - Customer Support (0-2 yrs)
Main responsibilities include :
- Check the queue to work the cases as they come in
- Update open cases periodically and respond to any enquires from a case
- Follow up with all opened cases until they get resolved
Main requirements
- Fluency in English (advanced) oral and written
- Customer service experience
- Great communication skills
- Commitment and ability to work on a fast pace dynamic environment
Preferred requirements
- Team player with a focus on commitment and collaboration
- Salesforce experience is a plus.
Skills & Knowledge
- Interacting with clients, understanding their needs
- Order Management
- Good Knowledge and understanding of networking hardware and architecture
- Excellent verbal and written communication skills.
- Excellent analytical and problem-solving skills.
- Self-driven, passionate, and positive attitude towards handling critical situations.
- Excellent collaboration, negotiation, conflict management and leadership skills.
- Organizational skills and the ability to priorities your workload.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
