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09/05 Arpita Jaiswal
HR Manager at ISAK fragrances

Views:30 Applications:19 Rec. Actions:Recruiter Actions:4

ISAK Fragrances - Executive - Customer Support (0-1 yrs)

Lucknow Job Code: 212310

We are a fragrance house dedicated to the creation of unrivaled niche Indian artisanal fragrances of rare note and blends. Bringing a 160 year old legacy to you, we aim to make ISAK a global brand. We are growing at a fast rate and seeking talented minds to be a part of the team. For more about us, Please visit www.isakfragrances.com

What are we looking for : 

We are looking for young, talented, energetic blood driven by passion, hunger to learn and explore to join the force.

What you will be doing

1) You will be responsible for overall exceptional customer experience and customer delight.

2) Act as a trusted advisor for their product queries on various platforms like instagram, facebook,website etc, via calls, whatsapp and emails.

3) Handle customer queries after delivery of order and help them with the status of their orders.

4) Manage custom orders.

Desired candidates portfolio

1) Any graduate with an excellent command over verbal and written English is welcome.

2) Someone who understands - customer is king- and is not shy to initiate a conversation.

3) Working knowledge of Excel and Word will be a plus.

4) Freshers welcome.

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