As Sales Trainer, You Will.

- Assess sales team training needs and design training programs to meet those needs

- Develop training materials, including presentations, handouts, and other training aids

- Deliver training programs in a clear and effective manner

- Provide coaching and feedback to sales team members to improve their performance

- Collaborate with sales managers to monitor the effectiveness of training programs and adjust as necessary

- Develop and maintain relationships with key stakeholders across the organization

- Stay current on industry trends and best practices in sales training

- Continuously evaluate the effectiveness of training programs and make recommendations for improvement

- Collaborate with other departments to ensure consistency and alignment of sales training initiatives

- Deliver exceptional sales training & content creation

- Ensure policies and procedures are followed in all training

- Comply with all client operating policies and procedures as well as the company's Zero Tolerance Policy with regard to information safeguards, ethics and harassment

- Maintain thorough knowledge of systems so that information can be researched and proper information is given to the customer

- Learn and retain a thorough working knowledge of all existing and new processes and procedures

- Achieve assigned Key Performance Indicators - e.g. Throughput, FPA, etc

- Attend Team Meetings/additional training sessions as scheduled

- Performs other duties related to the role as assigned.

As Sales Trainer, You Have :

- Bachelor's degree in Business, Marketing, Communications or a related field

- Minimum 2 years experience in training for a sales program/industry

- Proven experience as a Sales Trainer or similar role

- Experience in designing and delivering sales training programs

-Strong knowledge of sales techniques and strategies

- Above average verbal and written communication skills - the ability to speak accurately, using proper grammar, and good enunciation

- The ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client's specific needs

- The ability to work in a fast-paced, hectic, changing environment

- The ability to organize and follow up on multiple tasks/details with accuracy and timeliness

- The ability to operate a phone system and/or personal computer

- The ability to adhere to all organizational policies and procedures

- Open availability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

- The ability to perform basic mathematical functions

- Effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

- The ability to work independently and as part of a team

- The ability to assess training needs and develop effective training programs

- Excellent presentation, communication, and interpersonal skills

- By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

- Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

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