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10/03 Anirudh R
Talent Acquisition Executive at IntouchCX

Views:173 Applications:47 Rec. Actions:Recruiter Actions:21

IntouchCX - Executive - Customer Service (1-4 yrs)

Bangalore Job Code: 262055

As a Customer Service Associate - Non-Voice, You Will : 

- Provide support and resolve technical issues via email and other electronic communications.

- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.

- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs.

- Leverage your experience to provide feedback to the team on how to improve our services.

- Drive customer communication during critical events.

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