IntouchCX - Associate - Customer Service - International Voice Process (1-5 yrs)
- The role of the Customer Service Associate (CSA) - Voice, will be responsible for :
- Having daily interactions with the customer to handle issues from end to end via call.
- Going the extra mile to engage customers in solving issues and ensuring satisfaction.
- Quickly and effectively building rapport with customers while diagnosing and resolving issues.
- Providing white glove service and having the ability to provide an overall excellent customer experience.
- Managing customer expectations regarding estimated response times.
- Interested candidates can contact HR Sharanya@9620689061
