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07/05 Saranya S
HR at INTOUCHCX

Views:104 Applications:19 Rec. Actions:Recruiter Actions:16

IntouchCX - Associate - Customer Service - International Voice Process (1-5 yrs)

Bangalore Job Code: 324499

- The role of the Customer Service Associate (CSA) - Voice, will be responsible for :

- Having daily interactions with the customer to handle issues from end to end via call.

- Going the extra mile to engage customers in solving issues and ensuring satisfaction.

- Quickly and effectively building rapport with customers while diagnosing and resolving issues.

- Providing white glove service and having the ability to provide an overall excellent customer experience.

- Managing customer expectations regarding estimated response times.

- Interested candidates can contact HR Sharanya@9620689061

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